Energy companies will not be able to cut off customers during December and January. Photo: GettyThe energy regulator has announced a moratorium on disconnections for all domestic electricity and gas customers for the coming winter period. The Commission for Regulation of Utilities (CRU) said the moratorium for customers registered as being vulnerable to winter disconnections will be in place to cover a six-month period from October 1 this year until March 31 next year. An analysis of recent retail market data has shown that during extended moratoria customers continue to incur debt rather than engaging with their suppliers to enter a payment plan. The CRU’s director of customer policy and protection Karen Trant said the moratoriums were “vital in providing support and peace of mind to customers during the winter period”.

Source: Irish Independent September 29, 2023 16:28 UTC