The transporter has decided to post around 90 officers stationed in the board and zonal HQs, to divisions which are real working units of railways General managers, divisional railway managers (DRMs) and field officials have been empowered through delegation of powers - financial and administrative - to fast-track overall working. One ADRM in each of these divisions will exclusively deal with suburban services.Divisions are the working unit as many feel these need to be strengthened to improve train operations and other services. "We'll also earn through station redevelopment and monetisation of assets." He released a first-of-its-kind charter for rail employees guaranteeing quick grievance redressal . The charter will be followed by a similar document for passengers .

Source: Times of India October 25, 2017 23:15 UTC