Post coronavirus: Customer trust ‘most valuable currency’ - Victor Asante - News Summed Up

Post coronavirus: Customer trust ‘most valuable currency’ - Victor Asante


He said, despite the value of factors such as liquidity and technology, they will fail to register the expected impact if the consumers which they are targeting do not fully embrace them. According to him, there is a need for stakeholders to put in efforts geared towards improving customer confidence in the sector that has been painted black in the eyes of the public through the press. “We must not fail again; we must not go into the area where a bank is in trouble. “There are many things the bank of Ghana is doing to ensure we do not see a repeat of recent ills – the minimum capital requirement, adequacy ratio, and all that. Once we do not play cowboys, and stick to proper corporate governance practices and curtail over-lending, we should be fin,” He added.


Source: GhanaWeb June 02, 2021 15:45 UTC



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