But for some retailers and technology companies, it can provide some serious headaches – especially when consumers want to buy goods but can’t. If you were one of the unlucky ones, and your Black Friday sales were interrupted, it’s unfortunately too late to change things now. Build in quality from the startAs with anything, quality should be considered from the beginning of the project. You should also be engaging with all parts of your business to get their perspective on this – including quality or test teams. Don’t look back in angerPost-event analysis or retrospective meetings should be taking place right now, giving you immediate feedback on what went wrong this year and highlighting the key issues to prevent from occurring next year.

Source: The Times December 02, 2023 11:12 UTC