The police force must handle conduct complaints against its staff better, says an inspection report – having failed at times to refer serious cases up to a higher authority. TVP told inspectors that in 2024 it held 64 gross misconduct hearings. Inspectors looked at 19 misconduct cases investigated by the force’s professional standards department (PSD). Moreover, HMICFRS found nine complaint cases which required a mandatory referral to the Independent Office for Police Conduct – but the force only referred three. Furthermore, in 11 of the 19 complaint cases inspectors reviewed, the force took more than 14 working days to notify the complainant of its handling decision.

Source: Express February 28, 2026 12:03 UTC