Phuket airport defends ban on activating ride-hailing appsPhuket Airport says signs banning drivers from waiting or using ride apps at the terminal target unlicensed operators, not approved operators. (Photo: Achadtaya Cheunniran)Phuket International Airport has defended newly installed signs barring drivers from waiting or activating ride‑hailing apps in front of the terminal, following criticism on social media that they restrict passengers’ transport options. All transport providers serving the airport must pass security and background checks, register their vehicle and driver details, and comply with service standards, he said. This allows the airport to trace complaints and act quickly if passengers encounter problems, something that is impossible with unregistered drivers. Phuket International Airport remains committed to improving passenger convenience, safety and fairness, and welcomes public feedback as it continues to upgrade transport management at the gateway, Mr Monchai said.

Source: Bangkok Post March 08, 2026 12:17 UTC