Under the new fixed-cost contract extension, approximately 170 IBM employees will be integrated into the federal public service for up to three years to stabilize the pay system. They will handle day-to-day operations of the Phoenix system, according to Pierre-Alain Bujold, spokesperson for Public Services and Procurement Canada (PSPC). In particular, the IBM employees will be responsible for technical support, updating and improving Phoenix, and will also be assigned to payroll processing. One of Canada's biggest public service unions wants a permanent fix to the Phoenix fiasco. Last year, federal officials told CBC News that the integration of IBM employees into the public service made them fear for their jobs.

Source: CBC News May 15, 2019 07:52 UTC