The document identifies a series of ongoing issues between the government's pay and human resources systems that have frustrated managers and workers alike for nearly two years. The report, called "Issues with Phoenix as identified by the HR community," was produced by the office of the federal government's chief human resources officer in June 2017. (ATIP)No fix yetAccording to the report, Phoenix was customized to:Recover overpayments from workers before notifying or making arrangements with the employee first, leaving some employees with "limited to no funds." The report also raises concerns about missing, incomplete and incorrect data caused by Phoenix, noting that "government-wide reporting is impacted by this inaccurate data." (Matthew Kupfer/CBC)Hiring in 2018The department in charge of Phoenix, Public Services and Procurement Canada, told CBC progress is being made when it comes to improving the pay system.

Source: CBC News January 12, 2018 10:00 UTC