Pesky calls: Trai proposes compulsory access to call logs, SMSes for DND apps - News Summed Up

Pesky calls: Trai proposes compulsory access to call logs, SMSes for DND apps


NEW DELHI: Amid stand-off with iPhone maker Apple, Trai has inserted a clause in its proposed regulation on pesky calls, which will make it compulsory for all devices to provide access to call logs and SMSes required for the functioning of 'do-not-disturb' kind of mobile apps. "Every access provider shall ensure that all devices registered on its network shall support all permissions required for the functioning of such apps as prescribed in the Regulations 6 (2) (e) and regulations 24 (2)," Trai said in a corrigendum to draft rules on May 30.The clause 6 of the Telecom Commercial Communication Customer Preference Regulation, 2018 is about arrangements that telecom operators should make to facilitate registration of complaints, change in choice of subscribers, mode of filing complaints or registration required to bar pesky calls and SMSes.To file complaints against pesky calls and SMSes, subscribers are required to share phone number, time, date and the purpose for which they received them.The Telecom Regulatory Authority of India (Trai) has developed a do-not-disturb mobile app using which user can select mobile number of pesky caller from their call log and also pesky SMSes after opening the application.The US based smart devices major Apple is the only company that has refused access to call logs and SMSes that are required for filing complaints through DND app.Apple did not comment on the query sent to it in this regard.Telecom operators industry body said the issue between Trai and Apple should be resolved by the regulator itself instead of putting responsibility on service provider. "We have to ask ourselves a question what is legal implication of this order. Apple can sue us. This is a matter of legal enforcement on handsets.


Source: Economic Times June 03, 2018 12:45 UTC



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