On the train you show your smartphone – or a print-out of the ticket – to the inspector, who scans the barcode. Hendricks says staff at Bristol Temple Meads station had no problem with a screenshot of her e-ticket when she arrived to take a train to Manchester in April. A private company, Transport Investigations Limited, acting on behalf of train company CrossCountry, informed her that “sufficient evidence does exist to warrant a prosecution”. “Prosecution should only be threatened if there is clear intent to defraud.” He described the tone of Transport Investigations’ letters as “extraordinary”. Transport Investigations declined to respond, despite repeated requests.

Source: The Guardian June 29, 2019 06:00 UTC