"We don't see this as merely parcel delivery service, but a whole service ecosystem. The parcel delivery service began about a decade ago to fill space on transport vehicles and in response to customer demand. Half of the staff work on mail and parcel delivery services. "I want to see a lean company with reduced costs, that is more agile and digitally transformed," said Mr Korkij. All these issues may require an industry regulator as more players enter the market, Mr Korkij said.

Source: Bangkok Post September 27, 2020 23:44 UTC