Papa John's spent much of that 14-month period dealing with the fallout, which became an unfortunate distraction for top managers. Pizza Hut also picked up the NFL sponsorship Papa John's had lost in the wake of Schnatter's critical comments. Papa John's has implemented some tech innovations, like an Alexa skill and ordering through Apple TV, but it expects to do more. "We still have a lot of work to do," he said, though he thinks Papa John's has more to offer than technology. "Since striking the deal, Papa John's has announced a celebrity spokesperson, Shaquille O'Neal , and added him to the board.

Source: CNN April 04, 2019 13:18 UTC