Pain of civil servants losing pay to loans they never tookKennedy Motari Mandere who is paying two loans from platinum credit that he did not take. The Salaries Department office at the ministry stopped the deductions, and told him to go to Platinum Credit to claim his money. When I got the pay slip, I found I had been paying a loan of Sh523,332 at Sh11,156 per month,” said Kayesi. Thank you.” According to Nicholas Muthaka, the head of customer experience at Platinum, Kayesi applied for the loan but cancelled it before money was released. “This was refunded and the deduction corrected to the right institution as they had no loan with us,” said Muthaka.

Source: Standard Digital May 24, 2019 21:04 UTC