MANILA, Philippines — Telco giants PLDT Inc. and Globe Telecom announced Wednesday measures to help ease the financial burden of their customers whose income took a hit amid lockdowns imposed to fight the coronavirus disease 2019 (COVID-19) outbreak. In an advisory, PLDT and its wireless unit Smart Communications said they will offer a six-month instalment payment program starting May 1 for postpaid subscribers with outstanding monthly bills. Separately, Ayala-led Globe announced another 30-day extension in bills payment for both its postpaid and broadband subscribers after the month-long Luzon lockdown, which started last March 17 and was supposed to lapse on April 12, was extended until April 30. “This includes business and enterprise customers,” Globe said. After going weeks without a paycheck while government aid gets entangled in red tape, many displaced workers are falling behind on their bills, prompting service providers, utility companies and banks to adjust the bills payment timetable for their customers.

Source: Philippine Star April 15, 2020 09:33 UTC