New Delhi: The proliferation of remote working solutions is leading companies towards greater adoption of automated processes. Adoption rates of robotic process automation (RPA) will grow by 57% in India in the next year, according to a study conducted by the International Data Corporation (IDC) and commissioned by Automation Anywhere. According to Milan Sheth, executive vice president, IMEA, Automation Anywhere, implementation of RPA is divided between front office, back office and employees themselves. RPA and other automated services have been growing since March last year, when global lockdowns led companies to adopt remote work. The IDC report said a government-owned postal service automated 25 processes to maintain financial journals, managing credit uploads and more.

Source: Mint February 24, 2021 11:36 UTC