Rail passengers trying to use the upgraded £7bn Thameslink service on Sunday were met with mass train cancellations and no information about why services were not running. For more than a year, Govia Trains has been working on an ambitious plan to merge its Thameslink, Southern and Great Northern train operations and introduce a raft of promised improvements. South-east London was particularly badly hit in the morning, with passengers facing mass cancellations and long waits. The new Govia operation accounts for around a quarter of all UK rail services. The company said: “We apologise to customers for any inconvenience caused during the initial stages of the timetable change.”

Source: The Guardian May 20, 2018 16:07 UTC