Microsoft of course provides a lot of the back end infrastructure that helps power many retail systems. But the company’s Dynamics 365 retail product offering has struggled to gain recognition. Because the company is shifting its retail focus to something more important: CRM. In a report from Microsoft Dynamics World, the company last week announced that it would be renaming its former Dynamics 365 for Retail applications to a new e-commerce brand, Dynamics 365 Commerce. Microsoft has already forged agreements with Walmart and Kroger to host their data on its Azure cloud platform.
Source: Forbes October 01, 2019 21:00 UTC