It made electricity bills based on guesstimates, not the correct amounts used by the subscribers, as the workers cannot go door to door to check meters due to the outbreak. The division urged the customers not to get upset, saying the bills would be adjusted once the crisis is over. But many vented anger on social media after receiving bills that are several times higher than the normal levels. It said in a statement that the meeting decided to form a taskforce headed by an additional secretary to punish the officials responsible for the ghost bills. The companies will now explain the issue of extra bills to the customers.

Source: bd News24 June 25, 2020 21:11 UTC