It seems that the thing Uber has learned to do better and faster than any other company in recent memory is to hemorrhage good will. Released a full week before former Attorney General Eric Holder’s report, thus ensuring a week of bad headlines. Susan Fowler, the former employee, whose blog brought sunlight to much of Uber’s Dark Ages employment practices, has never found Uber’s changes substantial. Real changes and sacrifice might have led to a chorus of comments from investors and critics alike that Uber was changing. The lesson for all of us is that when you argue that you're changing, the changes had better be real and painful.

Source: Forbes June 22, 2017 15:56 UTC