Finnish telecommunications giant Nokia has created a customised digital assistant "MIKA" that will improve telecom operators' efficiency by providing engineers faster access to critical information. MIKA that stands for 'Multi-purpose Intuitive Knowledge Assistant' -- is the first digital assistant trained specifically for the telecom industry, designed to provide automated assistance that saves time and frees highly skilled workers to focus on critical tasks. Also Read: Nokia 6 demand crazy high, first sale gets over in a minuteThese include the Nokia AVA knowledge library, a repository of best practices gathered from Nokia projects around the world. Using the knowledge library MIKA can provide recommendations based on similar issues seen in other networks. In addition to launching MIKA, Nokia introduces 'Predictive Repair', a service that will enable operators to reduce costs and improve network quality by moving away from break-fix approaches to hardware maintenance.

Source: India Today January 28, 2017 12:05 UTC