A managed isolation and quarantine booking voucher. She said she and about 10 other temp staff had "almost zero" training and very little ongoing support, with one leaving after just two days. Paul said the back and forth he had with the applications team was slow and frustrating, and he was held up further due to the doctor's letter being misread. Late last year, people seeking emergency allocation - to skip the queue for managed isolation because they're sick, dying, or want to see loved ones - were facing weeks'-long wait times. Carol hoped better leaders were now in place, with staff given all the support and training they required.

Source: Otago Daily Times February 09, 2021 20:37 UTC