The CEO of United Airlines says no one will be fired over the dragging of a man off a plane — including himself. On a conference call to discuss those results, Munoz started by apologizing again for the April 9 scene on a United Express plane at Chicago’s O’Hare airport. David Dao, a 69-year-old Kentucky physician, was bloodied and dragged off the plane by Chicago airport officers who had been summoned by United employees when Dao wouldn’t give up his seat. United announced two rule changes last week, including saying that it will no longer call police to remove passengers from overbooked planes. Wall Street analysts have been mostly silent about the Dao incident, perhaps believing that it won’t have a noticeable impact on United profits.
Source: National Post April 19, 2017 13:52 UTC