HSE staff have been told they can no longer call patients dear, love or boys. Under strict new rules for employees, patients can only be referred to by their first name. New rules are being introduced in HSE facilities as part of a wider overhaul of communication in hospitals. According to the Daily Mail, pet names like dear, love, girls and lads are to be banned on wards with patients only to be referred to by their first name. There is also a warning on referring to patients by their bed number or their ailment such as "the one with the hip".

Source: Evening echo December 03, 2018 07:07 UTC