The new service, LINE Mobile which is being test run on the Dtac Network (DTN) will soon randomly invite some users to try the service at only 25 per cent of the price of packages. ‘No more binding contracts’LINE Mobile said current mobile users have also complained about binding contracts, with rival operators requiring them to use certain package for a certain period. But for LINE mobile, users can use the app to change their package anytime. LINE Mobile said it wants its packages to be simple, transparent and not bind users to certain packages that users may not want to use. Line Mobile said it also provides customer support through live chat, LINE Mobile’s official account, email and a call centre.
Source: The Nation Bangkok June 10, 2017 11:03 UTC