It can happen to even the best agencies: You sign a client only to discover that your working relationship is less than ideal. If you're seeing a problem, it's likely that your client is, too. Follow this advice from Forbes Agency Council members if you find that you need to "break up" with one of your clients. It's better to have an honest talk with the client, make them understand that the best work is not being produced and that it's better to cut ties. It might sound like, “We aren’t set up for success here and aren’t able to deliver our best work.
Source: Forbes March 22, 2018 12:00 UTC