NZ's top five consumer complaints - News Summed Up

NZ's top five consumer complaints


Walking into the New Zealand supermarket it seems as if you see specials everywhere, but we are still paying too much for groceries, Consumer NZ. Photo: Getty ImagesGemma Rasmussen from Consumer NZ tells RNZ the top five complaints that come their way from the New Zealand public - including one winter-specific suburban gripe. While 74 percent of New Zealanders suspect supermarket "specials" aren't genuine (a Consumer NZ study found), the supermarkets know shoppers will still go for them, Rasmussen says. Consumer NZ still takes issue with Air New Zealand holding on to people's money rather than refunding them. If it's a noisy heat pump issue, you could also "gently suggest" vibration absorbing mats that can absorb some of the sound from a heat pump.


Source: Otago Daily Times August 12, 2021 00:56 UTC



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