Viagogo: ACCC launches legal action against 'misleading' ticket reseller Read more“I’m sick and tired of consumers being taken for a ride by shonky operators looking to make a quick buck at the expense of ordinary fans,” he said. Consumer group Choice said the reforms were only the first step in cleaning up the “utter shambles” in the resale industry and called on ticketing companies to do more. Choice spokesman Tom Godfrey said one of the “dodgiest” resellers, Viagogo, could remain untouched because it was based overseas. “The primary ticketing market needs to step up and invest in innovations to reduce fraud within the industry,” he said in a statement. Godfrey suggested allowing name changes on tickets or developing better ticketing systems would be a “strong first step”.

Source: The Guardian October 08, 2017 07:18 UTC