Mallam Kashifu Inuwa Abdullahi, the Director-General of NITDA, represented by Dr Usman Gambo Abdullahi, Director IT Infrastructure Solutions, NITDA at Webinar with theme; “Virtual Digital Services Consumer Protection Forum,” where a Draft Framework on Alternative Dispute Resolution for the ICT Sector was presented for review. He said the occasion was very critical to the success of NITDA’s strategy which is aimed at building qualitative indigenous content for consumption in the ICT sector. Abdullahi stated that the multiple complaints and quality of ICT products and services has lead to the conceptualisation of the consumer forum as well as drafting the alternative dispute resolution in the ICT framework. He said the government has taken over the challenges of the information technology sector from a holistic point of view. Earlier in his remark, Mr Olayinka Adejube, Director Standards Guidelines and Frameworks said the event was for service consumers and digital service providers to interact on possible ways of improvement.

Source: Nigerian Tribune July 22, 2020 11:26 UTC