National Hospital Insurance Fund (NHIF) suffered a blow after the government declined its new claims management system upgrade. The tender, which was valued at Ksh524 million, had been awarded to three companies. The tender involved the supply, delivery, Installation and commissioning of the Enterprise Resource Planning (ERP) and claims management system. A company that won in Lot 1 was awarded Ksh135 million, that of Lot 2 was awarded Ksh283 million while lot 3 got Ksh106 million. In 2018, NHIF switched its claims management system from manual to electronic in an attempt to minimise fraud and enhance its efficiency.

Source: Daily Nation March 07, 2021 08:37 UTC