The NBA and GameOn Technology announced a partnership this week where the league will take advantage ... [+] of the company's AI chatbot technology to provide in-game highlights via Facebook Messenger. With this in mind, the National Basketball Association (NBA) announced a partnership this week with AI chatbot company GameOn Technology that will engage fans of the league through Facebook Messenger to deliver highlights in-game. "The NBA chatbot provides another way for NBA fans to engage with our league when it is convenient for them," said Coleen Kane, NBA Director, Emerging Technology. The NBA chatbot will be powered using GameOn’s proprietary development and integration platform called ChatOS. But through chatbot technology, fans can automatically and immediately obtain the answers they need to commonly asked questions, which enables teams to take advantage of a fan’s interest as it is happening.

Source: Forbes November 30, 2019 15:22 UTC