The guidelines, written by the premier's policy adviser Mackenzie Pond, are not just for staff in the Premier's Office. Advertisement AdvertisementAdvertisement AdvertisementCBC News requested an interview with Holt about the empathy guidelines and did not get one. But during a year-end interview with Holt, a CBC reporter asked Holt to explain why she developed empathy guidelines. She described empathetic leadership as a "core competency” to emotional intelligence and a bridge between self-awareness and social effectiveness. Chérif said she’s aware of empathetic leadership training not only in corporate environments but also in government.

Source: CBC News December 26, 2025 02:08 UTC