Hardened thieves are scheming and sneaking and disguising themselves as children all to the ends of ripping off the transit system. If I were the detective on the case of the missing riders, I’d begin my investigation there. Because while running a transit system is ridiculously difficult and complicated, a few basic principles that guide those running it are simple. If you want more fare-paying riders, focus on the things that will attract them. And what you want to focus on, if you want more riders, more honest, fare-paying riders, is making the system as hassle-free as possible.

Source: thestar November 23, 2016 00:53 UTC