He told The Mirror: "Road users are not playing on a level playing field with pothole claims. “Claims handlers work in cahoots with local authorities to decline all pothole claims based on three default excuses. Your garage can also provide written evidence that the damage was caused by a pothole, which can be useful for your claim. Roads need to be inspected to a set frequency and repairs need to be made to a specific criteria within a set timeframe of being reported. This goes up to £455 for paper form claims, £410 for online claims, for damage between £5,001 and £10,000.

Source: Daily Mirror July 13, 2021 12:16 UTC