Mother neglected in final year of her lifeMARK TAYLOR/STUFF Robert Love fought for justice for his late mother Freda Love. Freda died in February 2017 but in her final years required hospital level care so Love paid for a premium room for his mother with extra support. So in a final bid, he took St Kilda Care Home to the the Disputes Tribunal and won. The tribunal found Bupa misled Mr Love about its ability to provide the level of care his mother required. Head of Research for Consumer NZ Jessica Wilson said the Disputes Tribunal can hear cases where health services have not been provided.

Source: Stuff November 08, 2017 03:56 UTC