In this report, Daily News Egypt reviews the most important criteria that Samsung ensures are available in its maintenance centres in order to offer the best service possible to its customers. 3- Sufficient spare partsSamsung has spare parts available in the warehouses of its maintenance centres, sufficient for each centre. 5- Spare parts available before product launchSamsung is committed to providing spare parts for the new products in its warehouse nearly a month before launching the phone model. 7- Opinion pollsSamsung conducts polls to explore the opinions of customers and understand more details on their experiences with repairing their phonesSamsung currently has 24 main maintenance centres across Egypt. It also has several mobile customer service and maintenance centres.

Source: Daily News Egypt May 23, 2018 08:03 UTC