Area travel agents say they've been overrun with trip cancellations due to changing rules and the Omicron variant, just as their industry appeared to be on the mend. Since then, he says, the situation for travel agents like himself has only gotten worse. Most travel agents — around 80 per cent, Dougan estimated — work on commission. Coates said the association started because its founders felt the needs of travel agents who work as sole proprietors — that is, they work alone rather than with a travel agency — were not being addressed. Paradis said around 40 per cent of travel agents in Canada are considered independent workers.

Source: CBC News January 10, 2022 09:22 UTC