Ministry expands chatbot services for migrant workersStaff writer, with CNAAn automated chatbot service for migrant workers on instant messaging app Line has been upgraded with automatic visa and employment status notifications, the Ministry of Labor said on Friday. The “1955 E-Line” chatbot was set up in May by the Workforce Development Agency to give migrant workers easier access to COVID-19 prevention information, offering services in English, Indonesian, Vietnamese and Thai. Migrant workers show their “yellow cards” after receiving Moderna COVID-19 vaccine shots at Taipei Main Station on Thursday. Photo: CNABy signing up, the workers would gain access to services and notifications related to their personal employment and visa status in the four languages, it said. The agency is implementing the upgrade in response to the high number of migrant workers who have called the ministry’s 1955 hotline seeking help on a wide variety of issues, he said.

Source: Taipei Times December 11, 2021 22:14 UTC