Ministry: Price complaints will be heard within 24-hours
KPDN director-general (Enforcement) Datuk Azman Adam said this commitment will ensure that every issue affecting consumers is addressed swiftly and effectively. For the record, he said the ministry received 46,815 complaints in 2024, compared with over 46,200 last year. Azman urged the public to provide accurate and complete information to the ministry to facilitate enforcement action. In this regard, he encouraged the public to use the various channels provided by KPDN to report information, including the WhatsApp hotline at 019-848 8000. Complaints can also be lodged via the KPDN e-Aduan Portal, at http://eaduan.kpdn.gov.my, the Call Centre at 1-800-886-800, or the Ez ADU KPDN smartphone application.
Source: The Star March 13, 2026 23:53 UTC
