Call centre workers who check how helpful our voice assistants are say they hear private conversations and couples having sex. Call-centre workers for companies such as Apple, Amazon and Google are hired to check recordings made by voice assistants including Alexa and Siri for accuracy and helpfulness. After being exposed in the media, Amazon and Apple both offer users the ability to turn off human review of voice recordings, but others have been slower to act. Google has “paused” human review of Assistant recordings, but not yet committed to offering an opt-out; Microsoft hasn’t even done that. Check your settingsIf your digital assistant does let you turn off human review, you still need to actively make that choice.
Source: The Guardian December 16, 2019 17:26 UTC