DUBLIN--(BUSINESS WIRE)--The "Connected Consumer Survey 2018: Mobile Customer Satisfaction in the Middle East and North Africa" report has been added to ResearchAndMarkets.com's offering. This report focuses on aspects of the Connected Consumer Survey that relate to the behaviour, preferences and plans of smartphone users in the Middle East and North Africa (MENA). In particular, it focuses on customer satisfaction, churn and retention-related aspects of mobile services. Key Questions Answered in this ReportWhat are the drivers of mobile customer experience? What is the relationship between customer service and customer satisfaction?

Source: The North Africa Journal March 26, 2019 12:00 UTC