Even a change of location, by the service providers can land them in soup, thus costing a huge penalty. the complainant was asked to visit the new location Goregaon, if he wishes to pursue the treatment ahead. The firm was not providing orthodontic treatment, but was just collecting payment for services rendered by Sidvim on her behalf. However before completion of the treatment, the firm abruptly moved to a location which was at quite a distance for the complainant. it will definitely cause them inconvenience, thus changing of location, does amount to deficiency of services.

Source: dna September 26, 2016 01:22 UTC