Meliora Technologies has unveiled Tiara Connect, an all-in-one customer communication platform designed to help organisations manage business-to-customer engagement across multiple channels, as the Kenyan-born software engineering firm marked its 10th anniversary. Although Tiara Connect has been in use by select partners, the formal launch signals Meliora’s push to scale the solution across Africa and deepen its role in the region’s digital infrastructure. The company says Tiara Connect delivers 99.99 per cent service availability, supports a throughput of 2,000 transactions per second, and is connected directly to networks in more than 22 countries, with additional indirect integrations. As digital services expand across Kenya’s public and private sectors, Meliora is positioning Tiara Connect as a core tool for strengthening customer relationships, improving engagement outcomes and enabling data-driven communication strategies. Follow us on WhatsApp, Telegram, Twitter, and Facebook, or subscribe to our weekly newsletter to ensure you don’t miss out on any future updates.

Source: Daily Nation February 19, 2026 05:35 UTC