(Photo by Harpo Productions/Joe Pugliese via Getty Images) Harpo Productions/Joe Pugliese via Getty ImagesAs the royal family feud continues to unfold, the Duke and Duchess of Sussex and Buckingham Palace are providing key crisis communication lessons for all business executives for when their companies or organizations have to respond to a crisis. Family feud or not, a crisis is a crisis — and any crisis has the potential to damage the brand, image, reputation, and bottom line of an organization. Harry and Meghan agreed to be interviewed by Oprah, who has a loyal following of millions of people around the world. “So in a way the royal family is the equivalent of a senior board member on the Corporation of Great Britain. Know Your Ultimate Outcome“The royal family seems to want to avoid drama and scandal at all costs.

Source: Forbes March 08, 2021 03:00 UTC