Me, myself and AI: The options for small businessesPower is nothing without control. This is the problem the introduction of Artificial Intelligence (AI) in small businesses aims to solve. And now that it’s within our reach, how can we as small business owners take advantage of it? This solution essentially works like a filter of customer care calls so only the ones that need human intervention get through to a customer care agent. AI takes this further by actually choosing the audience your message gets to based on your model client.

Source: Standard Digital February 13, 2019 11:03 UTC