McDonald's said the setup shown in the video is unusual and not reflective of how its US locations operate. The company emphasized that customers are still typically served through traditional methods, including in-store ordering, drive-thru lanes and digital platforms. Governor Gavin Newsom raised the minimum fast food wages to $20-an-hour in April 2024, prompting reports at the time of multiple chains slashing over 10,000 positions. 'In some cases, it removes the very thing that made the experience work in the first place.' Most customers aren’t thinking about labor costs - they’re just asking if what they’re getting is worth what they’re paying.

Source: Daily Mail March 29, 2026 21:07 UTC