The owner of a McDonald's franchise in Yellowknife has apologized to staff after a manager ordered employees to speak only English while on the job. Al Nielsen issued the apology letter on the Labour Day long weekend after learning about an "insensitive" and "inappropriate" English-only notice distributed to employees by the manager a week earlier. The unsigned manager's letter, sent to staff in late August, advised employees that "when you are clocked in you are expected to speak English at all times. There will be few cercumstances [sic] where it will be permitted but 99% of the time you should be speaking English." It cites "a climbing number of complaints" from customers about staff not speaking English as the reason for the policy.

Source: CBC News September 06, 2017 18:49 UTC