Like other customers who'd ordered the new Quarter Pounder at the restaurant's drive-through, she was asked to pull into a parking space and wait. McDonald's drive-through speeds already lag those of some major competitors, according to one widely watched survey. "We've been stealing customers from a Whataburger down the street," said Edgar Meza, a manager at a McDonald's restaurant in an upscale neighborhood in north Dallas. "They're a little juicier," said Bob Riley, who was polishing off a Quarter Pounder at an outlet near Dallas' Deep Ellum neighborhood, his third McDonald's meal of the week. He described the new Quarter Pounder as "the best burger in our industry, but more importantly, (one delivered) at the speed of McDonald's.
Source: Economic Times June 20, 2017 05:26 UTC