WSJ explains how its leaner menu helps the company avoid some of the pitfalls of its competitors. Photo Illustration: Carter McCall/The Wall Street JournalMcDonald’s Corp. is designing voice-activated drive-throughs and robotic deep-fryers as the burger giant works to streamline its menu and operations to speed up service. The company is testing voice-recognition software at a drive-through in suburban Chicago. Inside the restaurant, a robot also tosses chicken, fish and fries into vats of oil. Both technologies are meant to shorten customer wait times that executives acknowledge have grown in recent years.
Source: Wall Street Journal June 20, 2019 20:03 UTC