Maryland’s largest water utility has provided its logo and customer mailing list to a pipe service company that has paid more than $400,000 to settle allegations that it misled consumers in six states, including Maryland. The kind of partnership is one that the District’s water utility rejected as “not in the best interest” of its customers, a D.C. Water spokesman said. The arrangement also has left some WSSC customers confused about whether their utility is suggesting their underground pipes are vulnerable. The pipe service plans are available only for residential customers in single-family homes or townhomes, not apartment or condo buildings. A HomeServe spokesman said water pipes average about $450 to fix and $2,500 to replace.
Source: Washington Post September 10, 2016 20:26 UTC