Man Finds 47-Year Layover On Travel Site, Gets The Perfect Response From Customer Service - News Summed Up

Man Finds 47-Year Layover On Travel Site, Gets The Perfect Response From Customer Service


Meet Jen, Skyscanner’s social media manager for the U.K. and Ireland. She became a sensation among customers after Skyscanner user James Lloyd noticed the site suggested he take a 413,786-hour, 25-minute layover on an already exhausting-looking trip from New Zealand to London. “Just wondering what you’d recommend I do during the 47-year layover your website has suggested?” Lloyd posted on Skyscanner’s Facebook page. Airlines and airline travel services are known for their high response rate and willingness to interact with customers on social media, but attempts are not usually this hilarious. Social media, of course, was quick to have a field day with the cheeky response.


Source: Huffington Post August 30, 2016 17:03 UTC



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